Save Time and Money with Napoleon Appliances Washer Repair Service!

Washer Repair In Ottawa


How much will it cost to leave your washing machine broken?

Trips to the laundromat aren’t inexpensive. You’ve got to pay money every time you use their machines, and that’s not even counting the energy it takes to lug around your laundry, the gas to go to a laundromat, and the time you have to spend sitting around, waiting for your clothes to be done.

Don’t waste time and money at a laundromat – call Napoleon Appliances! We can fix washers of all makes and models. Even old washing machines often have years of life left in them. Give us a call before you replace your old unit – you’ll be glad you did. We offer washer repair in Ottawa and the surrounding area.

Olivia Ribok
Olivia Ribok
Napoleon appliances did an amazing job fixing my fridge. The owner was very efficient, polite, and knowledgeable. He explained all the work he completed and offered me the best and reasonable price. I am very happy with the services provided by napoleon appliances and I will definitely be referring my friends/family to this company!!
Sharon Liang
Sharon Liang
My 9 y.o. samsung fridge was broken. I called the company, and Eugene to diagnose, free of charge, 1 hour later. Eugene was able to diagnose the issue promptly and told me it's not worth fixing the compressor as the Samsung compressor is not reliable especially since I don't have the warranty and it's expensive to fix. I appreciate his honest professional suggestion.
vlad sinitsky
vlad sinitsky
Excellent service and reasonable prices !!!
Roger Wray
Roger Wray
My 20 year old fridge broke down on a Saturday afternoon - Euguenie was able to assess it the next morning, ordered a part from Toronto, and had it up and running by Wednesday morning. He was very pleasant and conscientious, and I would definitely use his services again. The cost was more than reasonable.
Mazahir Bhagat
Mazahir Bhagat
On time, professional and reasonable. Overall, it was a great experience!
Sabrina C
Sabrina C
Eugueni was quick and efficient. Arrived on time and got the job done! He even vacuumed the carpet afterward to clean up the lint that had fallen from the dryer. Great service. Would recommend!
Katéri Anowara
Katéri Anowara
Eugeuni was friendly, professional and doubled checked everything to make sure there was no leak. He left the area clean and his price was reasonable. I strongly recommend it. Thank you!!

Common washer issues

Most washers that aren’t working are plagued by the same few issues. The good news? An experienced repair team, like the one at Napoleon Appliances, can make most of those issues go away for good!

We’re going to give you a peek behind the curtain – let’s look at some of the most common issues we come across in washing machines, so you can see how easy it is for our team to fix them:

Before you call us, if your washer won’t start, check that it’s plugged in, and that the circuit breaker wasn’t tripped. You can even try unplugging it and plugging it back in again.

If that doesn’t do the trick, there are a few possible culprits. Your washer could have a blown fuse. The lid or door switch might need to be replaced. The timer’s knob or the timer itself could be broken. On electronic washers, the control board could have damaged components.

We have all of the equipment and parts to solve any of these problems – and quite a few more. Our experienced technicians will inspect your washer for any faults, and then, get it started again.

Your washer may be vibrating because it’s on uneven ground – try rocking it back and forth manually (and carefully). If it rocks easily, there’s a good chance the ground beneath it is uneven.

Uneven loads can also cause a washing machine to go off-balance,vibrate, and even move around.

If you’ve already troubleshooted for both of those scenarios, there are still a few other things that could cause your machine to vibrate. There may be dampers or snubbers that have worn away. The rubber feet on your machine could be worn. The suspension springs and shock absorbers could be weak or damaged.

In any of the above situations (and many more), our skilled technicians have the parts, tools, and techniques to stop that annoying (and damaging) vibrating.

There are many reasons why your washer might stop mid-cycle – and most of them are best handled by professionals. Before calling, however, it’s always worth unplugging your machine and plugging it back in – sometimes that helps!

Problems with the water inlet valve, the timer, and the pump and motor can all cause your washer to stop mid-cycle. If water cannot drain properly, the washer can’t complete its cycle.

Fortunately, with the right parts, most of these problems are easy to fix – give us a call!

First, try unplugging the washer and plugging it back in – on certain washers, you can also open and close the lid about a dozen times to perform a master reset.

If that doesn’t fix it, there could be a number of problems. The drain hose or pump could be in disrepair, as could the coin trap, water level control, and lid or door switch. These problems are all easily fixed by the pros at Napoleon Appliances!

If you just bought a new high-efficiency (HE) washer, and you find the water level is pretty low, don’t worry! HE washers are designed to use less water – that’s one of the reasons they’re more efficient.

For older models, there could be a number of reasons that cause low water issues. You could have a faulty water sensor or a clogged inlet valve. We’ve got the parts to fix either of these problems, and anything else causing your water level to be too low.

Seals, gaskets, valves, pumps, hoses, and more – it’s easier to make a list of what doesn’t cause washing machines to leak. Fortunately, most leaky washers can be fixed quickly by the team at Napoleon Appliances.

Who washes the washers? You do – especially if it smells bad. We can wash your washer for you, but you can save money by doing it yourself. Use this guide to getting rid of washing machine smells!

Popular washer brands

We can fix all of the most popular makes and models of washing machines. Take a look below at some of the many brands we can repair? Don’t see your washer on the list?
Give us a call – we can help.

LG Appliance
whirlpool Whirlpool Appliance
maytag Maytag Appliance Repair
General Electric Appliance
electrolux appliance reapir

And more!


Projects Done


Happy Clients


Awesome Calls

Why choose Napoleon Appliances?

We’ve been serving Ottawa and the surrounding area for over 20 years.

Choose Napoleon if you want an experienced appliance repair company with friendly service at a fair price.



Napoleon Appliances Ottawa, dedicated to providing honest appliance repair services. We take pride in offering our customers transparent & fair assessments for all their major home appliances which include refrigerators, washers & dryers, stoves, ovens and dishwashers. With us, you can rest assured that you will always be provided with cost effective solutions that best suit your needs. Our mission is to provide our customers with the professional advise they need, to help them make the best choice when it comes time to decide whether to fix an appliance or replace it with a new one.



A team of highly qualified technicians came together to establish a name synonymous with INTEGRITY. Appliance repair is our passion, and our vision is to convey we’re worthy to be in your home.



Napoleon Appliances will never make repairs using old, outdated parts. Our team will only purchase materials of the highest quality, so we can maintain the integrity of your appliance.



Honest pricing is our priority. With us, you never have to worry about hidden fees or other built-in costs. You’ll always know how much to expect for labour, even before the job is complete.

Call Napoleon Appliances today!

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